Privacy Policy | Eurica Tutoring

At Eurica Tutoring, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.euricatutoring.com] (the "Site") or use our tutoring services (collectively, the "Services"). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information: Full name, email address, phone number, date of birth, and postal address.
Educational Information: Academic records, subjects of interest, tutoring sessions data, and progress reports.
Payment Information: Credit/debit card details, bank account information, or payment preferences (collected via a secure payment processor).
Technical Data: IP address, browser type, operating system, and other details related to how you access our website.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

To provide tutoring services, track student progress, and ensure educational goals are met.
To communicate with you about scheduling, updates, and customer support.
To process payments for the Services provided.
To improve our offerings, by analysing performance and feedback.
To comply with legal obligations.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

Performance of a contract: To deliver tutoring services to you.
Consent: Where you have provided your consent, such as for marketing communications.
Legitimate interests: For improving our services, or to provide a safe and effective educational environment.
Compliance with legal obligations: To meet applicable laws and regulations.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties except in the following situations:

Service Providers: We may share data with trusted third parties who assist us in providing the Services (e.g., payment processors, IT service providers). These parties are bound by confidentiality agreements.
Legal Obligations: If required by law, we may disclose personal information to government authorities, regulators, or law enforcement.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owner.

5. Data Security

We take the security of your data seriously. We implement a variety of security measures, including encryption, to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Retention of Personal Data

We retain your personal information only for as long as is necessary to provide the Services or fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Erasure: You may request that we delete your personal data in certain circumstances.
Restriction: You have the right to request we limit the processing of your data.
Data Portability: You may request a copy of your data in a structured, machine-readable format.
Objection: You have the right to object to our processing of your personal data where it is based on legitimate interests.

To exercise any of these rights, please contact us at contact@euricatutoring.com.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed of any updates.